Proud to be AAHA Accredited!

If you are a client here at Midland Animal Clinic, you’ve surely seen, or heard, that we are AAHA Accredited.  We have it proudly posted on our sign out front, in the lobby, on our website and on FaceBook; but what does that mean exactly?

AAHA stands for the American Animal Hospital Association.  They are an association of members who primarily treat companion animals.  AAHA created the Accreditation Program to help set at higher standard of care for companion animals, create a better working realationship between veterinary staff, and provide clinics with a way show their dedication to excellence with their clients and community.

Here at Midland Animal Clinic, we have been Accredited since 1966.  We undergo an intense evaluation process every three years in which we are evaluated on over 900 standards.  Some of the areas on which we are graded include: patient care, surgery, pharmacy, laboratory, exam facilities, pet health records, cleanliness, emergency services, dental and nursing care, diagnostic imaging, anesthesiology, and continuing education.

Of all of the small animal practices in the United States, only 15% are Accredited through AAHA.  We are very proud to be the only clinic in Midland County with this achievement!

Veterinary Technicians Week!

Here at MAC, we know we couldn’t do the things we do without our technicians.  We are lucky to have on our staff five talented full time techs: Justina, Tiffany, Tara, Sarah and Courtney, and five Urgent Care techs: Sarah, Abby, Nicole, Jennifer and Amanda.

Our girls love what they do and it shows.  I asked a few of them to tell me why they enjoy working with animals.  Justina, who has been with MAC for 14 years says, “It’s rewarding to help with the care of people’s beloved pets.”  She would know, she has five beloved pets of her own! When asked what sticks out as something she really enjoys about her job, Amanda thinks that, “This is a job that pulls at your heartstrings a lot of days, but it’s always a great feeling to send a pet home in much better shape than they came in.” and adds, “and the puppies and kittens.  No one gets enough time with puppies and kittens.”  Our newest technician, Sarah, has been here three months now told me, “I’ve wanted to work with animals since I was very young.  Being a technician gives me the chance to help not only the pets, but the owners as well, through client education on how to give their pets the best care possible.  There is a great sense of accomplishment that stems from that.”  We are very happy to have her as a part of our team!

Dr. Moll says about our techs, “In some ways I get jealous of them and the work they do because it is so ‘hands-on’ with the pets.  Deep down that is why most vets go into vet medicine – so they can touch and work with the pets.  However, not all pets like being ‘touched’ and that is when I most appreciate the job the techs do.  Our Midland Animal Clinic techs do a great job keeping me on track and schedule.”  We certainly try!

Some of the responsibilities of a technician include: client education, preparing for the doctor’s next appointment, trimming nails, weighing pets, taking temperatures, drawing blood, running bloodwork, giving fluids and injections, taking x-rays, entering computer charges, setting up for surgery, assisting with surgery, cleaning instruments and repacking surgery packs, reading fecal and urine samples, monitoring hospitalized pets, giving medications, refilling prescriptions, calling clients, tracking inventory, cleaning rooms and treatment area, and documenting everything. They are busy, busy but still make it enjoyable as some of our clients can surely tell you they’ve heard lots of laughter coming from our treatment area.

That type of work ethic doesn’t go unnoticed.  Our Office Manager, Kelly, notes, “The care and compassion that they show is outstanding.  They are very dedicated to this job filled with hard work and long hours.  They, along with our front staff, are the heart of our business.”
So, if you’re in our clinic this week, make sure to thank a technician for all that they do.  It is certainly appreciated!