Sweet Senior Dog in Need of Home

 Hi! My name is Skipper. I am a 13 year old neutered Jack Russel Terrier. My owner was a wonderful mother to me, but she is not able to take care of me anymore. Like any senior pup, my health isn’t what it used to be. I am blind and my hearing isn’t very good. I do not get along with other dogs, but my best friend is mom’s cat. I love to cuddle and sleep– when I’m not going for walks and playing with mom’s grandkids! I am allergic to beef, but I am very happy eating Iams Chicken and Rice, especially because my mom puts real boiled chicken and rice in it to make it taste even better! I am looking for an older person who can go for walks and love me.

If you think that we would be a good match, please call my friends at Midland Animal Clinic at (989) 631-0220 and ask for Amanda.

Love,
Skipper

 

Sweet Senior Dog in Need of Home

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Paper Lite

Anyone who has been in to MAC lately is sure to have noticed some changes.  We are in the process of changing from our paper files to “paper lite”.  We started the change on January 15th, 2013, and boy!  Is it ever a lot of work!  Our staff is learning areas of our computer system that had never been explored before, and doctors and techs are learning to adjust their appointment routine to accommodate all of the additional computer data inputting.  But most of you know all of this…

Therefore, the reason I am choosing this topic for todays post is I would just like to say THANK YOU.  Thank you to our wonderful clients for their patience as we ask for you to check that your contact information is up-to-date…again; as you get yet another reminder call, because there were several kinks in switching our phone system over to our new server; and as there has been a slightly longer wait time as we are learning just what information we are inputting, and where.  We are getting faster!

We really do appreciate you choosing to bring your animals to us, and we are trying to continue to offer you the best and most up to date services and care that we are able.  Please, if you have any comments or suggestions, hop on over to our website’s Testimonials page and let us know.  We love hearing from you!

-Amanda

Proud to be AAHA Accredited!

If you are a client here at Midland Animal Clinic, you’ve surely seen, or heard, that we are AAHA Accredited.  We have it proudly posted on our sign out front, in the lobby, on our website and on FaceBook; but what does that mean exactly?

AAHA stands for the American Animal Hospital Association.  They are an association of members who primarily treat companion animals.  AAHA created the Accreditation Program to help set at higher standard of care for companion animals, create a better working realationship between veterinary staff, and provide clinics with a way show their dedication to excellence with their clients and community.

Here at Midland Animal Clinic, we have been Accredited since 1966.  We undergo an intense evaluation process every three years in which we are evaluated on over 900 standards.  Some of the areas on which we are graded include: patient care, surgery, pharmacy, laboratory, exam facilities, pet health records, cleanliness, emergency services, dental and nursing care, diagnostic imaging, anesthesiology, and continuing education.

Of all of the small animal practices in the United States, only 15% are Accredited through AAHA.  We are very proud to be the only clinic in Midland County with this achievement!

Veterinary Technicians Week!

Here at MAC, we know we couldn’t do the things we do without our technicians.  We are lucky to have on our staff five talented full time techs: Justina, Tiffany, Tara, Sarah and Courtney, and five Urgent Care techs: Sarah, Abby, Nicole, Jennifer and Amanda.

Our girls love what they do and it shows.  I asked a few of them to tell me why they enjoy working with animals.  Justina, who has been with MAC for 14 years says, “It’s rewarding to help with the care of people’s beloved pets.”  She would know, she has five beloved pets of her own! When asked what sticks out as something she really enjoys about her job, Amanda thinks that, “This is a job that pulls at your heartstrings a lot of days, but it’s always a great feeling to send a pet home in much better shape than they came in.” and adds, “and the puppies and kittens.  No one gets enough time with puppies and kittens.”  Our newest technician, Sarah, has been here three months now told me, “I’ve wanted to work with animals since I was very young.  Being a technician gives me the chance to help not only the pets, but the owners as well, through client education on how to give their pets the best care possible.  There is a great sense of accomplishment that stems from that.”  We are very happy to have her as a part of our team!

Dr. Moll says about our techs, “In some ways I get jealous of them and the work they do because it is so ‘hands-on’ with the pets.  Deep down that is why most vets go into vet medicine – so they can touch and work with the pets.  However, not all pets like being ‘touched’ and that is when I most appreciate the job the techs do.  Our Midland Animal Clinic techs do a great job keeping me on track and schedule.”  We certainly try!

Some of the responsibilities of a technician include: client education, preparing for the doctor’s next appointment, trimming nails, weighing pets, taking temperatures, drawing blood, running bloodwork, giving fluids and injections, taking x-rays, entering computer charges, setting up for surgery, assisting with surgery, cleaning instruments and repacking surgery packs, reading fecal and urine samples, monitoring hospitalized pets, giving medications, refilling prescriptions, calling clients, tracking inventory, cleaning rooms and treatment area, and documenting everything. They are busy, busy but still make it enjoyable as some of our clients can surely tell you they’ve heard lots of laughter coming from our treatment area.

That type of work ethic doesn’t go unnoticed.  Our Office Manager, Kelly, notes, “The care and compassion that they show is outstanding.  They are very dedicated to this job filled with hard work and long hours.  They, along with our front staff, are the heart of our business.”
So, if you’re in our clinic this week, make sure to thank a technician for all that they do.  It is certainly appreciated!

Up and Running!

Welcome to our new blog!  We set it up so we would have another way to get you the information you want and need for your pet.  Please let us know if there is anything you would like to see posted and we will do our best to keep you updated on what’s going on with our furry friends.

Change is good here at the clinic!  We have a new payment program that has been rolled out this week, along with a new Twitter account (@midlandanimalcl  –be patient, I’m still learning how to use it!) and a brand new Online Food Store!

The brand-spankin’-new Pet Annual Wellness (PAW) Plan is here!  PAW Plans are preventive care packages that include office visits, vaccinations, routine parasite screening, basic blood testing and additional services, depending on the selected plan level.  They are not  insurance, but rather subscription based plans that provide clients with significant discounts (an average of 40-60% off retail prices) on preventive services and allow them to spread the annual cost of care over a 12 month period.  We are very excited to be able to offer this to our clients and would love to share more information with you!  You can ask our team if the PAW Plan is a good fit for your pet at your next visit, come in an pick up a brochure, or give us a call and we would be happy to mail a brochure to you.

As you can see, we are trying to vamp up our social media outreach.  MAC is on it’s way to becoming well versed in FaceBook, Twitter, and WordPress jargon.  We would like to thank our clients who are getting involved and making checking in our our social forums fun and informative.  Keep the pictures, comments, posts, and ‘likes’ coming!  We love hearing from you!  Any idea’s you all may have on things you would like to see (or not see) on any of these sites is also very helpful.  We want to make these sites as useful and entertaining for you as we can!

Our Online Food Store is open for business!  Now you can order food and other items for your pet directly from us on the net, at any time night or day, for delivery right to your doorstep. Buying pet-related products from our practice is easy, convienent, and secure when you shop our online food store. What’s more, you can rest assured that these products come from a reliable and trusted source. Login to your Pet Portal account, or set one up from our website. Once logged in click the “Shop Online” menu tab to get started!

Phew.  Made it through my first blog…ever.  Now back to Urgent Care, and my other duties on this rainy Saturday afternoon. =)