Anyone who has been in to MAC lately is sure to have noticed some changes. We are in the process of changing from our paper files to “paper lite”. We started the change on January 15th, 2013, and boy! Is it ever a lot of work! Our staff is learning areas of our computer system that had never been explored before, and doctors and techs are learning to adjust their appointment routine to accommodate all of the additional computer data inputting. But most of you know all of this…
Therefore, the reason I am choosing this topic for todays post is I would just like to say THANK YOU. Thank you to our wonderful clients for their patience as we ask for you to check that your contact information is up-to-date…again; as you get yet another reminder call, because there were several kinks in switching our phone system over to our new server; and as there has been a slightly longer wait time as we are learning just what information we are inputting, and where. We are getting faster!
We really do appreciate you choosing to bring your animals to us, and we are trying to continue to offer you the best and most up to date services and care that we are able. Please, if you have any comments or suggestions, hop on over to our website’s Testimonials page and let us know. We love hearing from you!